SANJAYA, Harry; ASTUTI, Miguna; NORAINI NASIRUN; YUDI NUR SUPRIADI. The Effect of Electronic Customer Relationship Management (E-CRM) on Customer Loyalty Through Customer Experience on WhatsApp Loyalty Recipients. Dinasti International Journal of Economics, Finance & Accounting, [S. l.], v. 6, n. 3, p. 1987–1998, 2025. DOI: 10.38035/dijefa.v6i3.4639. Disponível em: https://www.dinastipub.org/DIJEFA/article/view/4639. Acesso em: 17 apr. 2026.