The Influence of Job Satisfaction and Career Satisfaction on Turnover Intention with Organizational Commitment as a Mediating Variable: A Case Study at PT X Manufacturing Company, Plant 1
DOI:
https://doi.org/10.38035/dijemss.v7i2.5835Keywords:
Job Satisfaction, Career, Satisfaction, Tunrover Intention, Organizational CommitmentAbstract
This study aims to analyze the influence of job satisfaction and career satisfaction on turnover intention, with organizational commitment as a mediating variable. The study was conducted at PT X, a manufacturing company located in Karawang. The research approach used was quantitative with descriptive and verificative methods. The study sample used the Slovin formula through Proportionate Stratified Random Sampling, and data were collected through interviews and questionnaires. Data analysis was performed using multiple linear regression and path analysis using SPSS 26. The results showed that, partially, job satisfaction and career satisfaction significantly influenced turnover intention and organizational commitment. Organizational commitment significantly influenced turnover intention. Organizational commitment did not significantly mediate the effect of job satisfaction on turnover intention, but significantly mediated the effect of career satisfaction on turnover intention.
References
Adismana, R. H., Ariffin, Z., & Dewi, M. S. (2025). Kepuasan Karier Dan Kepuasan Gaji Terhadap Turnover Intention Dengan Komitmen Organisasi Sebagai Variabel Mediasi. Jurnal Wawasan Manajemen, 13(1), 62–71.
Al Balushi, A. K., Thumiki, V. R. R., Nawaz, N., Jurcic, A., & Gajenderan, V. (2022). Role of organizational commitment in career growth and turnover intention in public sector of Oman. In PLoS ONE (Vol. 17, Issue 5 May). https://doi.org/10.1371/journal.pone.0265535
Al Shbail, M. O., Alshurafat, H., Ensour, W., Al Amosh, H., & Al-Hazaima, H. (2025). Exploring the impact of internal CSR on auditor turnover intentions: The mediating and moderating roles of job satisfaction, organisational commitment, and job complexity. Acta Psychologica, 256(January). https://doi.org/10.1016/j.actpsy.2025.105012
Amalia, A. (2020). Pengaruh Komitmen Organisasi terhadap Turnover Intention Karyawan Generasi Milenial pada Perusahaan The Rich Jogja Hotel. Acta Psychologia, 2(1), 63–71. https://doi.org/10.21831/ap.v1i1.34120
Anastia, D., Adriani, Z., & Ratnawati, R. (2021). Pengaruh kepuasan kerja terhadap turnover intention pada karyawan sales PT. Dipo Internasional Pahala Otomotif Jambi. Jurnal Dinamika Manajemen, 9(2), 77–84. https://online-journal.unja.ac.id/jmbp/article/view/17146
Fitri, L. (2018). Pengaruh Kepuasan Kerja Dan Persepsi Peluang Kerja Terhadap Turnover Intention Dengan Komitmen Organisasi Sebagai Variabel Intervening ( Studi Pada Perhotelan Jawa Timur ). Universitas Brawijaya.
Lionardi, Z., & Khoirunnisa, R. M. (2024). Terhadap Komitmen Organisasi Pada Karyawan.
Mangumbahang, C. A. A., Tarore, R., & Palandeng, I. (2023). Pengaruh Kepuasan Kerja, Stres Kerja, Dan Lingkungan Kerja Terhadap Turnover Intention Pada Karyawan Pt. Pelangi Sulut. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 11(3), 1510–1519. https://doi.org/10.35794/emba.v11i3.51084
Mohyi, A. (2021). The Effect of Job Satisfaction on Turnover Intention Through Organizational Commitment as a Mediation. Asia Pacific Journal of Management and Education (APJME, 4(3), 61–75. https://doi.org/https://doi.org/10.32535/apjme.v4i3.126
Mustopa, & Meria, L. (2021). PERAN PEMBERDAYAAN, KEPUASAN KERJA, DAN KOMITMEN ORGANISASIONAL TERHADAP TURNOVER INTENTION. Jurnal Syntax Transformation, 2(10). https://doi.org/http://jurnal.syntaxtransformation.co.id/index.php/jst/article/view/431
Pebrianti, N. P. N., Astawa, I. P. P., & Dewi, I. A. S. (2024). Pengaruh Kepuasan Kerja terhadap Turnover Intention dengan Mediasi Komitmen Organisasional. WidyaAmrita: Jurnal Manajemen, Kewirausahaan Dan Pariwisata, 4(2), 251–265.
Perdana, F. F. H., & Sari, P. A. (2024). PENGARUH KEPUASAN KERJA TERHADAP TURNOVER INTENTION DI MEDIASI DENGAN KOMITMEN ORGANISASI PADA KARYAWAN GEN Z DI PT . SOFTEX INDONESIA PLANT. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 8(3), 1086–1103.
Salleh, A. M. M., Omar, K., Aburumman, O. J., Hazimah, N. M. N., & Almhairat, M. A. (2020). THE IMPACT OF CAREER PLANNING AND CAREER SATISFACTION ON EMPLOYEES’ TURNOVER INTENTION. Entrepreneurship and Sustainability Issues, 8(1), 218–232.
Suwistiningtyas, F., Herawati, J., & Septyarini, E. (2022). Analysis of the Effect of Job Satisfaction on Turnover Intentions With Organizational Commitment As a Mediation Variable of Grand Rohan Hotel. Jurnal Ilmu Manajemen Saburai, 8(1), 67–80.
Vizano, N. A., Utami, W., Johanes, S., Herawati, A., Aima, H., Sutawijaya, A. H., Purwanto, A., Supono, J., Rahayu, P., Setiyani, A., Widayati, C. C., & Elmi, F. (2020). Effect of career, organizational commitment on turnover intention through mediation of organizational culture: Evidence from Indonesian companies. Systematic Reviews in Pharmacy, 11(9), 931–937. https://doi.org/10.31838/srp.2020.9.136
Xie, Z., Chen, Z., Wang, W., Pu, J., Li, G., Zhuang, J., Fan, X., Xiong, Z., Chen, H., Liang, Y., Xu, P., & Huang, H. (2024). The effect of career compromise on nurses’ turnover intention: the mediating role of job satisfaction. BMC Nursing, 23(1). https://doi.org/10.1186/s12912-024-02346-5
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Samsul Kosasi, Nina Nurani

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).









































