ANGGRAENI, Anditalin; MALAU, April Gunawan; SELASDINI, Vidya; HUTAGAOL , Melinasari Nurhasanah; MANIK, Herna Yusnita; BARASA, Larsen. Document Digitization and Service Excellence as Drivers of Crew Change Effectiveness and Customer Satisfaction: Evidence from Indonesian Maritime Husbandry Services. Dinasti International Journal of Education Management and Social Science, [S. l.], v. 7, n. 6, p. 5730–5738, 2026. DOI: 10.38035/dijemss.v7i6.7135. Disponível em: https://www.dinastipub.org/DIJEMSS/article/view/7135. Acesso em: 17 sep. 2026.