Sarante, Nooh Isman, Marihot Simanjuntak, Marudut Bernadtua Simanjuntak, Arif Hidayat, April Gunawanq Malau, and Vidya Selasdini. “Customer Satisfaction As a Mediating Variable Between Service Quality, Business Innovation, and Repeat Chartering Decisions at PT Pagar Mulya Karyatama ”. Dinasti International Journal of Education Management and Social Science 8, no. 1 (October 19, 2026): 538–552. Accessed October 22, 2026. https://www.dinastipub.org/DIJEMSS/article/view/6797.