Exploring Human Resources Development as a Determining Factor for Organizational Success: A Qualitative Approach

Authors

  • Yosi Pahala Institut Transportasi dan Logiistik Trisakti, Jakarta, Indonesia
  • Anung Haryanto Akademi Sekretaris dan Manajemen Kencana, Bandung, Indonesia
  • Ninin Nurhidayati Akademi Sekretaris dan Manajemen Kencana, Bandung, Indonesia
  • Subehana Subehana Politeknik Ilmu Pelayaran Makassar, Makassar, Indonesia
  • Sonya Sidjabat Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijms.v6i6.5317

Keywords:

Human Resources Development, Freedom of Learning, Higher Education, Digital Human Resources, Organizational Success.

Abstract

This research explores the strategy of human resource development in Jakarta universities in the face of digital transformation and the Independent Learning Independent Campus (MBKM) policy, as well as the role of digitalization of HR management (Digital HR) in increasing organizational effectiveness. The method used is a qualitative approach with secondary data analysis from national and international journals over the past ten years. The results show that HR competence is the main factor in organizational success in the digital era. Technology-based HR development strategies, with stakeholder support, produce adaptive, innovative, and globally competitive human resources. Organizations that are responsive to technological and social change tend to have an edge over the competition. This study has limitations, such as the use of secondary studies that are not representative of all organizations, and has not been in-depth analyzing organizational cultural factors, technological readiness, and policy support. The absence of primary data also makes the research results theoretical. Nevertheless, these findings make an important conceptual contribution and can serve as a basis for further research in developing HR management models that are relevant to the demands of the digital age and the implementation of MBKM policies.

References

Amsar. (2025). INTELLIGENT TRANSFORMATION?: AI ’ s Role in Business , Governance , Learning , and Spiritual Growth CHAPTER VIII Digital HR-AI Implementation?: Analysis of Employee Experience Enhancement in Higher Education. 115–128.

Anggara, S. (2023). Exploring the Effectiveness of Merdeka Belajar Kampus Merdeka Policy in Indonesian Higher Education Institutions: An In-depth Case Study Analysis. AL-ISHLAH: Jurnal Pendidikan, 15(2), 1563–1570. https://doi.org/10.35445/alishlah.v15i2.3885

Aristyasari, Y. F., Chirzin, M., & Azhar, C. (2023). The Opportunities and Challenges of Islam-Muhammadiyah in the Implementation of Merdeka Belajar Kampus Merdeka. AL-ISHLAH: Jurnal Pendidikan, 15(4), 6123–6131. https://doi.org/10.35445/alishlah.v15i4.3336

Ayd?n, Ö., & Karaarslan, E. (2023). Artificial Intelligence, VR, AR and Metaverse Technologies for Human Resources Management. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4480626

Bratamanggala, R. I. (2023). Digital Transformation in Human Resource Management: A Systematic Literature Review. Siber International Journal of Education Technology (SIJET), 1(2), 57–64.

Ciampi, F., Faraoni, M., Ballerini, J., & Meli, F. (2022). The co-evolutionary relationship between digitalization and organizational agility: Ongoing debates, theoretical developments and future research perspectives. Technological Forecasting and Social Change, 176(November 2021), 121383. https://doi.org/10.1016/j.techfore.2021.121383

Erhan K?l?nç. (2023). Strategic Engineering of Human Resources Development (HRD) to Respond to the Digital Transformation Era in the Context of Business Information Systems. Jurnal Minfo Polgan, 12(2), 2584–2591. https://doi.org/10.33395/jmp.v12i2.13319

Halimah, S., & Zulfitria. (2024). Implementasi Program Merdeka Belajar Kampus Merdeka pada Mahasiswa Terbuka dan Jarak Jauh sebagai Upaya dalam Menciptakan Mahasiswa Berkarakter dan Profesional. Jurnal Pendiidkan Indonesia: Teori, Penelitian Dan Inovasi, 4(1), 34–37. https://doi.org/10.59818/jpi.v4i1.757

Harianto, J. E. (2024). Strategi Pengembangan Kompetensi Karyawan Melalui Pelatihan dan Pengembangan di Industri 4.0. Jurnal Cahaya Mandalika, 5(2), 706–715.

Kencana, B. A. K. (2025). Digitalization in Higher Education?: How Information Systems Improve Operational and Strategic Performance. 01(01), 90–98.

Kilinc. (2025). THE EFFECT OF DIGITALIZATION ON HUMAN RESOURCES MANAGEMENT TRAINING AND DEVELOPMENT PROCESSES 1 Erhan K?l?nç 1 , Recep Yücel 2 , ?ebnem Yücel 3. 2(2), 25–32.

Maipita, I., Dalimunthe, M. B., & Sagala, G. H. (2021). The Development Structure of the Merdeka Belajar Curriculum in the Industrial Revolution Era . Proceedings of the International Conference on Strategic Issues of Economics, Business and, Education (ICoSIEBE 2020), 163(ICoSIEBE 2020), 145–151. https://doi.org/10.2991/aebmr.k.210220.026

Manurung, P., Sidabalok, H., Sepristiwanto, M., Az Zahra, C. P. S., & Rahmana, N. (2024). The Influence of Merdeka Belajar – Kampus Merdeka to Improve the Quality of Graduates in Higher Education: A Reflective Analysis. IJORER?: International Journal of Recent Educational Research, 5(1), 229–242. https://doi.org/10.46245/ijorer.v5i1.549

Obazuaye, C. O. (2024). Defining human resource development: an integrative literature review. European Journal of Training and Development, 48(10), 102–118. https://doi.org/10.1108/EJTD-07-2024-0088

Priansa, D. J. (2021). Perencanaan dan Pengembangan Sumber Daya Manusia. Cetakan ke-4. In Bandung (Issue November).

Purwati, D., & Sah, T. (2024). Achieving Organizational Success: How Organizational Citizenship Behavior Enhances Employee Performance? Journal of Applied Business Administration, 8(1), 181–191. https://doi.org/10.30871/jaba.v8i1.7443

Ramadhan Ridho Fadlulloh Iswandi, & Mudji Kuswinarno. (2024). Transformasi Pengembangan Sumber Daya Manusia di Era Digital. Inisiatif: Jurnal Ekonomi, Akuntansi Dan Manajemen, 4(1), 250–262. https://doi.org/10.30640/inisiatif.v4i1.3525

Raranta, J. E. (2023). Concept And Implementation Of “Merdeka Belajar Kampus Merdeka” Curriculum. JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES), 6(3), 674–678.

Rony, Z. T., Widodo, A., Lestari, T. S., Saimima, I. D. S., Ismaniah, I., & Mursito, K. (2024). Building Excellent Human Resources through Merdeka Belajar Kampus Merdeka in Era 5.0. International Journal of Social Science and Business, 8(3), 379–395.

Shiferaw, R. M., & Birbirsa, Z. A. (2025). Digital technology and human resource practices: A systematic literature review. Heliyon, 11(2), e41946. https://doi.org/10.1016/j.heliyon.2025.e41946

Sukorini, R. S., Marini, A., & Aulia, R. N. (2024). New Era in Higher Education?: Digital Transformation and Information System Management. Improvement: Jurnal Ilmiah Untuk Peningkatan Mutu Manajemen Pendidikan, 11(2), 154–166. https://doi.org/10.21009/improvement.v11i2.49441

Susanti, F., & Sundari, W. (2023). Pengaruh Gaya Kepemimpinan, Kompetensi Dan Disiplin Terhadap Kinerja Aparatur Sipil Negara (Asn) Pada Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Kabupaten Agam. Jurnal Economina, 2(2), 537–552. https://doi.org/10.55681/economina.v2i2.330

Wahyuningrat, Harsanto, B. T., Fitrah, E., Yamin, M., & Luthfi, R. M. (2025). The Effectiveness of Implementing the Merdeka-Belajar Kampus-Merdeka (MBKM) Policy in Developing High-Quality Human Resources at Jenderal Soedirman University, Indonesia, Contributing to SDGs: Quality Education. E3S Web of Conferences, 609. https://doi.org/10.1051/e3sconf/202560908001

Watkins, K. E., & Marsick, V. J. (2016). Development of Academic Programs in Human Resource Development in the United States. Advances in Developing Human Resources, 18(4), 467–480. https://doi.org/10.1177/1523422316660967

Wenny Desty Febrian.S.E.M.M| Rini Ardista, S., Pd. I., MM |DR. M. Surno Kutoyo, S. A. S. P., M.Si., CPHCM.|Yana Suryana, S.Pd, M. P., MM|Wetri Febrina, ST.MT|Dr.Kusnadi., S. E., M.M. & Ryan Firdiansyah Suryawan., S. E., M.M.|Dr. Tambaten Yuliana Br Purba, S. E., M.M.|La Ode Turi|Sri Sudiarti, SE., M., Bambang Libriantono, S.Kom., M.M., I. ., Erni Pratiwi Perwitasari, S.E, M.M, D. I., & S.Pd.T., M. P. (2022). MANAJEMEN SUMBER DAYA MANUSIA.

Wulandari, N., Suranto, Wijayanti, S., Untari, I., Kailani, A., & Rafidiyah, D. (2023). The Impact of the Merdeka Belajar-Kampus Merdeka (MBKM) Program in Improving Student Competence. Jurnal Ilmiah Kampus Mengajar, 3, 146–162. https://doi.org/10.56972/jikm.v3i2.133

Published

2025-08-29

How to Cite

Pahala, Y., Haryanto, A., Nurhidayati, N., Subehana, S., & Sidjabat, S. (2025). Exploring Human Resources Development as a Determining Factor for Organizational Success: A Qualitative Approach. Dinasti International Journal of Management Science, 6(6), 1496–1505. https://doi.org/10.38035/dijms.v6i6.5317