Digital Tax Governance in Optimizing Local Own-Source Revenue: Evidence from Kampar Regency, Indonesia
DOI:
https://doi.org/10.38035/dijefa.v7i1.6581Keywords:
digital governance, fiscal decentralization, local taxation, PAD, public financeAbstract
Fiscal decentralization has become a central policy in many developing countries aimed at improving local government autonomy and enhancing public service delivery. One key indicator of fiscal autonomy is the capacity of local governments to generate Local Own-Source Revenue (Pendapatan Asli Daerah/PAD). However, many local governments in Indonesia still depend heavily on fiscal transfers from the central government. This study examines the role of digital governance in optimizing local tax administration and increasing PAD in Kampar Regency, Riau Province. The research employs a qualitative descriptive approach supported by secondary fiscal data analysis. The findings indicate that digital tax administration contributes to improving transparency, administrative efficiency, and taxpayer compliance. Digital systems allow local governments to monitor tax transactions more effectively while reducing revenue leakage. However, challenges remain in terms of technological infrastructure, human resource capacity, and digital literacy among taxpayers. Strengthening digital governance in local taxation is therefore essential for improving fiscal sustainability and enhancing regional financial independence.
References
Alm, J., & McKee, M. (2006). Tax compliance as a coordination game. Public Choice, 126(1–2), 161–176.
Alm, J., Martinez-Vazquez, J., & Schneider, F. (2012). The shadow economy. International Studies Program Working Paper.
Bannister, F., & Connolly, R. (2012). Defining e-government: A citizen-centric criteria-based approach. Government Information Quarterly, 29(3), 301–309.
Bird, R., & Zolt, E. (2008). Technology and taxation in developing countries.
Bannister, F., & Connolly, R. (2012). Defining e-government.
Boadway, R., & Shah, A. (2009). Fiscal federalism: Principles and practice of multiorder governance. Cambridge University Press.
Cordella, A., & Tempini, N. (2015). E-government and organizational change: Reappraising the role of ICT and bureaucracy in public service delivery. Government Information Quarterly, 32(3), 279–286.
Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches. Sage Publications.
Dunn, W. N. (2018). Public policy analysis: An integrated approach. Routledge.
Faguet, J. P. (2014). Decentralization and governance. World Development, 53, 2–13.
Gujarati, D. (2012). Basic Econometrics. McGraw Hill.
Gupta, S., Keen, M., Shah, A., & Verdier, G. (2017). Digital revolutions in public finance. International Monetary Fund.
Heeks, R. (2006). Implementing and managing e-government: An international text. Sage Publications.
Janssen, M., & Estevez, E. (2013). Lean government and platform-based governance. Government Information Quarterly, 30(S1), S1–S8.
Kattel, R., & Mazzucato, M. (2018). Mission-oriented innovation policy and dynamic capabilities in the public sector. Industrial and Corporate Change, 27(5), 787–801.
Kurniawan, T., & Suryanto. (2019). The role of e-government in improving public service quality. Journal of Public Administration Studies, 4(2), 45–56.
Lewis, B. (2015). Local government taxation in Indonesia: Reform and challenges. Bulletin of Indonesian Economic Studies, 51(1), 25–40.
Martinez-Vazquez, J., & McNab, R. (2003). Fiscal decentralization and economic growth. World Development, 31(9), 1597–1616.
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4).
Moon, M. J. (2002). The evolution of e-government among municipalities. Public Administration Review, 62(4), 424–433.
North, D. C. (1990). Institutions, institutional change and economic performance. Cambridge University Press.
Oates, W. E. (1999). An essay on fiscal federalism. Journal of Economic Literature, 37(3), 1120–1149.
OECD. (2019). Tax administration 2019: Comparative information on OECD and other advanced and emerging economies. OECD Publishing.
OECD. (2020). Digital government index 2019. OECD Publishing.
Ostrom, E. (2005). Understanding institutional diversity. Princeton University Press.
Reddick, C. G. (2010). Comparative e-government: An examination of E-government in public administration. Government Information Quarterly, 27(3), 289–293.
Schwab, K. (2016). The Fourth Industrial Revolution. World Economic Forum.
Shah, A. (2007). Local public financial management. World Bank.
Smoke, P. (2015). Rethinking decentralization: Assessing challenges to a popular public sector reform. Public Administration and Development, 35(2), 97–112.
Sørensen, E., & Torfing, J. (2011). Enhancing collaborative innovation in the public sector. Administration & Society, 43(8), 842–868.
United Nations. (2020). E-government survey 2020: Digital government in the decade of action. UN.
Van Ryzin, G. G. (2013). Service quality and citizen satisfaction. Public Administration Review, 73(5), 741–752.
World Bank. (2016). World development report: Digital dividends. World Bank.
World Bank. (2021). Digital Government and Public Sector Modernization.
Zhang, Y., & Feiock, R. C. (2009). City managers and policy innovation. Public Administration Review, 69(3), 417–427.
Zhu, K., Kraemer, K., & Xu, S. (2006). The process of innovation assimilation by firms in different countries. Management Science, 52(10), 1557–1576.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Zamhur, Abshor Marantika

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Economics, Finance & Accounting (DIJEFA).










































