DETERMINATION ATTITUDE TOWARD USING AND PURCHASE INTENTIONS: ANALYSIS OF PERCEIVED EASE OF USE AND PERCEIVED USEFULNESS (CASE STUDY OF INSTAGRAM SHOP’S FEATURES ON SOCIAL MEDIA INSTAGRAM)
DOI:
https://doi.org/10.31933/dijms.v3i1.932Keywords:
Perceived Ease of Use, Perceived Usefulness, Attitude Toward Using, Purchase IntentionsAbstract
This study aims to analyze the effect of perceived ease of use and perceived usefulness on attitude toward using and the effect of perceived ease of use and perceived usefulness on purchase intentions and the effect of perceived ease of use and perceived usefulness on purchase intentions through attitude toward using. The population in this study are internet users who have done online shopping but have never made an online purchase transaction on Instagram and are domiciled in the Jakarta area. The number of samples used is based on the number of indicators at an error rate of 5%, which is 150. The survey was conducted using a questionnaire and then analyzed the data using Partial Least Square (PLS). The results showed that perceived ease of use had a positive and significant effect on attitude toward using, perceived usefulness had a positive and significant effect on attitude toward using, perceived ease of use had a positive and significant effect on purchase intentions, perceived usefulness had a positive and significant effect on purchase intention, attitude toward using had a positive and significant effect on purchase intentions and attitude toward using fully mediating between perceived of ease use and partially mediating between perceived usefulness on purchase intentions the Instagram Shop’s features on Social Media Instagram.
References
Ali, H. (2019a). Building Repurchase Intention and Purchase Decision: Brand Awareness and Brand Loyalty Analysis (Case Study Private Label Product in Alfamidi Tangerang). Saudi Journal of Humanities and Social Sciences. https://doi.org/10.36348/sjhss.2019.v04i09.009
Ali, H. (2019b). Purchase Decision and Repurchase Models: Product Quality and Process Analysis (Case Study of House Ownership Credit Financing in Permata Sharia Bank Jakarta). Scholars Bulletin. https://doi.org/10.36348/sb.2019.v05i09.006
Ali, H., & Mappesona, H. (2016). Build brand image: Analysis Service Quality and Product Quality (case study at Giant Citra Raya). International Journal of Economic Research.
Ali, H., Evi, N., & Nurmahdi, A. (2018). The Influence of Service Quality , Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12
Ali, H., Limakrisna, N., & Jamaluddin, S. (2016). Model of customer satisfaction: The empirical study at Bri in Jambi. International Journal of Applied Business and Economic Research.
Ali, H., Narulita, E., & Nurmahdi, A. (2018a). Saudi Journal of Business and Management Studies ( SJBMS ) The Influence of Service Quality , Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12
Ali, H., Narulita, E., & Nurmahdi, A. (2018b). The Influence of Service Quality, Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12
Amalia, S. N. A. (2018). Faktor-Faktor Yang Mempengaruhi Minat Individu Terhadap Financial Technology (Fintech) Syariah (Paytren) Sebagai Salah Satu Alat Transaksi Pembayaran (PendekatanTechnology Acceptance Model (TAM) dan Theory Of Planned Behavior (TPB). Iqtishaduna.
Anggita, R., & Ali, H. (2017). The Influence of Product Quality, Service Quality and Price to Purchase Decision of SGM Bunda Milk (Study on PT. Sarihusada Generasi Mahardika Region Jakarta, South Tangerang District). Scholars Bulletin. https://doi.org/10.21276/sb
Asare, A. O., Yun-fei, S., Boadi, E., & Aboagye, M. O. (2016). Factors Influencing The Adoption Of Electronic Banking?: Expansion Of Technology Acceptance Model ( TAM ). International Journal of Innovation and Scientific Research.
Aziz, I. N., Widodo, D. S., & Subagja, I. K. (2021). Effect of Training and HR Development on Employee Performance with Motivation as an Intervening Variable in PT. Rekasis Gigatama. Global Journal of Engineering and Technology Advances, 6(2), 169–181.
Bong-Keun Jeong, & Tom E Yoon. (2013). An Empirical Investigation on Consumer Acceptance of Mobile Banking Services. Business and Management Research .
Brata, B. H., Husani, S., & Ali, H. (2017). The Importance of Quality Products, Price, Promotion, and Location to Product Purcese Decision on Nitchi At PT. Jaya Swarasa Agung in Central Jakarta. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms
Chong, A. Y. L. (2013). A two-staged SEM-neural network approach for understanding and predicting the determinants of m-commerce adoption. Expert Systems with Applications. https://doi.org/10.1016/j.eswa.2012.08.067
Danurdoro, K., & Wulandari, D. (2016). The Impact of Perceived Usefulness, Perceived Ease of Use, Subjective Norm, and Experience Toward Student’s Intention to Use Internet Banking. Jurnal Ekonomi Dan Ekonomi Studi Pembangunan. https://doi.org/10.17977/um002v8i12016p017
Davis, F D. (1985). A technology acceptance model for empirically testing new end-user information systems: Theory and results. Management. https://doi.org/oclc/56932490
Davis, Fred D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems. https://doi.org/10.2307/249008
Desfiandi, A., Fionita, I., & Ali, H. (2017). Implementation of the information systems and the creative economy for the competitive advantages on tourism in the province of Lampung. International Journal of Economic Research.
Djoko Setyo Widodo, P. Eddy Sanusi Silitonga, & H. A. (2017). Organizational Performance?: Analysis of Transformational Leadership Style and Organizational Learning. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss.2017.2.3.9
Fitriana, A., & Wingdes, I. (2017). Analisis TAM Terhadap Faktor-Faktor yang Mempengaruhi Konsumen Menggunakan e-Money Indomaret Card di Pontianak. Techno.Com. https://doi.org/10.33633/tc.v16i4.1515
Ghozali & Latan. (2015). Partial Least Square SEM (PLS - SEM). Partial Least Square.
Goyal, A., Maity, M., Thakur, R., & Srivastava, M. (2013). Customer usage intention of mobile commerce in India: An empirical study. Journal of Indian Business Research. https://doi.org/10.1108/17554191311303385
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Second Edition. In California: Sage.
Handayani, W. P. P., & Harsono, M. (2016). APLIKASI TECHNOLOGY ACCEPTANCE MODEL (TAM) PADA KOMPUTERISASI KEGIATAN PERTANAHAN. Jurnal Economia. https://doi.org/10.21831/economia.v12i1.8415
Hartono, J. (2015). Konsep dan Aplikasi Structural Equation Modeling (SEM) Berbasis Varian dalam Penelitian Bisnis. Public Administration Review.
Hill, R. J., Fishbein, M., & Ajzen, I. (1977). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Contemporary Sociology. https://doi.org/10.2307/2065853
Hsu, M. H., Chang, C. M., & Chuang, L. W. (2015). Understanding the determinants of online repeat purchase intention and moderating role of habit: The case of online group-buying in Taiwan. International Journal of Information Management. https://doi.org/10.1016/j.ijinfomgt.2014.09.002
Indarsin, T., & Ali, H. (2017). Attitude toward Using m-Commerce: The Analysis of Perceived Usefulness Perceived Ease of Use, and Perceived Trust: Case Study in Ikens Wholesale Trade, Jakarta – Indonesia. Saudi Journal of Business and Management Studies.
Indarsin, T., & Ali, H. (2017). Attitude toward Using m-Commerce: The Analysis of Perceived Usefulness Perceived Ease of Use, and Perceived Trust: Case Study in Ikens Wholesale Trade, Jakarta – Indonesia. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms.2017.2.11.7
Jokar, N. K., Noorhosseini, S. A., Allahyari, M. S., & Damalas, C. A. (2017). Consumers’ acceptance of medicinal herbs: An application of the technology acceptance model (TAM). Journal of Ethnopharmacology. https://doi.org/10.1016/j.jep.2017.06.017
Juhri, K., & Dewi, C. K. (2017). Kepercayaan Dan Penerimaan Layanan Mobile Money T-Cash Di Bandung Dengan Pendekatan Technology Acceptance Model ( Tam ). Jurnal Pro Bisnis.
Kahfi, D. S., Wibowo, I., & Widodo, D. S. (2022). The Effect of Organizational Culture and Transformational Leadership On Organizational Performance Through Employee Motivation as A Mediation Variable at Mercubuana University. Journal of Humanities and Social Science Research, 1(1), 1–9.
Karim, M. A. (2017). Pengaruh Penerimaan Sistem Pembayaran Go-Pay Menggunakan Tam (Technology Acceptance Model) Terhadap Intensitas Penggunaan Layanan Gojek Jurnal. Jurnal Penelitian.
Khazim, I. (2016). Pengaruh Strategi Internet Marketing Terhadap Perilaku Konsumen Lazada.Co.Id Dalam Berbelanja Online Melalui Variabel Electronic Word Of MouTH (EWOM). Jurnal Ilmiah Ekonomi Bisnis.
Latuconsina, A. S., Widodo, D. S., & Siswandoko, T. (2019). Effect Of Compensation And Work Environment To Employee Performance Through Job Satisfaction As A Variable Of Mediation In PT METISKA FARMA. International Journal of Humanities and Applied Social Science, 1–10.
Liébana-Cabanillas, F., Marinkovi?, V., & Kalini?, Z. (2017). A SEM-neural network approach for predicting antecedents of m-commerce acceptance. International Journal of Information Management. https://doi.org/10.1016/j.ijinfomgt.2016.10.008
M, A., & Ali, H. (2017). Model Kepuasan Pelanggan: Analisis Kualitas Produk Dan Kualitas Layanan Terhadap Citra Merek Pada Giant Citra Raya Jakarta. Jurnal Manajemen. https://doi.org/10.24912/jm.v21i3.254
Maisah, & Ali, H. (2020). Entrepreneurship culture development process: Implementation of Islamic education values in the Batik Jambi (case study in Seberang Jambi community). Talent Development and Excellence.
Mansur, S., & Ali, H. (2017). Impact of customer engagement to reputation of the Bri Syariah Indonesia. International Journal of Economic Research.
Maranguni?, N., & Grani?, A. (2015). Technology acceptance model: a literature review from 1986 to 2013. Universal Access in the Information Society. https://doi.org/10.1007/s10209-014-0348-1
Marsono, A., Silitonga, P., & Widodo, D. S. (2018). Effect of Current Ratio, Leverage Ratio, Inflation and Currency Share Closing Price of Consumer Goods Industry in Indonesia Stock Exchange. International Journal of Business and Applied Social Science (IJBASS), 4(8).
Mulyani, S. R., Ridwan, M., & Ali, H. (2020). Model of human services and resources: The improvement efforts of Silungkang restaurant attractiveness on consumers. Talent Development and Excellence.
Novansa, H., & Ali, H. (1926). Purchase Decision Model: Analysis of Brand Image, Brand Awareness and Price (Case Study SMECO Indonesia SME products). Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss
Novansa, Hafizh, Ali, H. (2017). Purchase Decision Model: Analysis of Brand Image, Brand Awareness and Price (Case Study SMECO Indonesia SME products). Saudi Journal of Humanities and Social Sciences.
Patel, V., Das, K., Chatterjee, R., & Shukla, Y. (2020). Does the interface quality of mobile shopping apps affect purchase intention? An empirical study. Australasian Marketing Journal, 28(4), 300–309. https://doi.org/10.1016/j.ausmj.2020.08.004
Prihartono, & Ali, H. (2020). The promises ethics and marketing concept strategy as a competitive advantage on private higher education (A survey on perception of product attributes and promotion mix in Indonesia). Talent Development and Excellence.
Rahmaningtyas, A., Hartono, S., & Suryantini, A. (2017). Factors Affecting Online Purchasing Of Local Food. Agro Ekonomi. https://doi.org/10.22146/jae.26129
Riyanto, S., Adila, L., & Ali, H. (2017). The Effect of Incentives And Job Enthusiasm To Productivity of Go-Jek Driver At PT . Go-Jek Indonesia. Journal of Research in Business and Management.
Sembiring, D., Widodo, D. S., Adjiantoro, B., Saman, A. B., & Kader, B. A. (2019). Failure Analysis of the Furnace Scotch Boiler. International Journal of Engineering and Advanced Technology (IJEAT), 9(1), 3704–3798.
Shanmugam, A., Savarimuthu, M. T., & Wen, T. C. (2014). Factors affecting Malaysian behavioral intention to use mobile banking with mediating effects of attitude. Academic Research International.
Silitonga, P. E. S., & Widodo, D. S. (2019). The effect of supply chain planning and operations on employee performance through employee job satisfaction. International Journal of Supply Chain Management, 8(6), 655–663.
Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.
Sivaram, M., Munawar, N. A., & Ali, H. (2020). Determination Of Purchase Intent Determination Of Purchase Intention Through Brand Awareness And Perceived Quality (Case Study: For consumers PT. Sentosa Santosa Finance Tangerang area). Dinasti International Journal of Management Science. https://doi.org/10.31933/dijms.v1i2.71
Soeaidy, M., Taufiq, A., & Mandasari, A. (2018). Stimuli Pada Generasi Millennial Untuk Mau Membayar Harga Premium Fashion Muslim Melalui Status Merek Dan Preferensi Merek. Jurnal Ekonomi Manajemen.
Sulistiorini, M. S., & Ali, H. (2017). Customer satisfaction model: Product analysis, price, promotion and distribution (case study at PT Integrasia Utama). International Journal of Applied Business and Economic Research.
Thanh Nguyen, P., Ali, H., & Agung Hudaya. (2019). Model Buying Decision And Repeat Purchase: Product Quality Analysis (Case Study of Bank Permata Syariah Jakarta KPR Financing Customers). Dinasti International Journal of Management Science. https://doi.org/10.31933/dijms.v1i1.29
Toto Handiman, U., & Ali, H. (2019). The Influence of Brand Knowledge and Brand Relationship On Purchase Decision Through Brand Attachment. In International Journal of Business Marketing and Management (IJBMM).
Weismueller, J., Harrigan, P., Wang, S., & Soutar, G. N. (2020). Influencer endorsements: How advertising disclosure and source credibility affect consumer purchase intention on social media. Australasian Marketing Journal, 28(4), 160–170. https://doi.org/10.1016/j.ausmj.2020.03.002
Widodo, D. S. (2020). Manajemen Kinerja. Pdf. Cipta Media Nusantara.
Widodo, D. S. (2021). Influence of managerial performance: work motivation, leadership style and work experience (literature review study). Dinasti International Journal of Digital Business Management, 2(6), 1079–1089.
Widodo, D. S. (2022). Employee Performance Determination: Leadership Style, Individual Characteristics, And Work Culture (A Study Of Human Resource Management Literature). Dinasti International Journal of Education Management and Social Science, 3(3), 327–339.
Widodo, D. S. (2023a). Determinasi Pelatihan, Keselamatan dan Kesehatan Kerja (K3) terhadap Kepuasan Kerja. Jurnal Ilmu Multidisplin, 1(4), 956–962.
Widodo, D. S. (2023b). The Effect of Leadership Style on Turnover Intention and Job Satisfaction. International Journal of Psychology and Health Science, 1(1), 19–29.
Widodo, D. S. (2023c). The nexus of entrepreneurial orientation and knowledge management on business performance of smes in west java: Role of competitive advantage. Journal of Law and Sustainable Development, 11(7), e1364–e1364.
Widodo, D. S., & Silitonga, P. E. S. (2017). Company Performance Analysis: Leadership Style, Corporate Culture and Human Resource Development. International Review of Management and Marketing, 7(4), 34–41.
Widodo, D. S., Silitonga, P. E. S., & Azahra, D. (2019). The influence of transactional leadership to employee job motivation and satisfaction in Jakarta stock exchange. International Journal of Governmental Studies and Humanities, 2(1), 38–46.
Widodo, D. S., Zainal, V. R., Subagja, I. K., & Sari, E. (2019). What Is Important With English Language Skills Students? Survey in University at Bekasi City, Indonesia. International Journal of Linguistics, 11(3), 7.
Yunita, D., & Ali, H. (2017). Model of Purchasing Decision ( Renting ) of Generator Set?: Analysis of Product Quality , Price an Service at PT . Hartekprima Listrindo. Economics, Business and Management, 4(11), 833–841. https://doi.org/10.21276/sjebm.2017.4.11.12
Zainal, V. R., Widodo, D. S., & Subagja, I. K. (2019). Indonesia Islamic Banking Readiness in Facing the ASEAN Economic Community, in Terms of Islamic Banking Disclosure and Performance Indices. Journal of Economics and Management Sciences, 2(2), p25–p25.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Inayatullah Fatmawati M, Hapzi Ali

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).









































