Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April - May 2026)

All Articles in this Issue are from 4 countries, as follows:

Malaysia – 2 universities: Universiti Teknologi MARA (Shah Alam, Selangor) and Universiti Islam Selangor (Bandar Seri Putra, Selangor).

Singapore – 1 university: National University of Singapore (Singapore).

United Kingdom – 1 university: The University of Edinburgh (Edinburgh, Scotland).

Java – 5 universities: Universitas Indonesia (Depok, West Java), Universitas Airlangga (Surabaya, East Java), Universitas Pendidikan Indonesia (Bandung, West Java), Telkom University (Bandung, West Java), and BINUS University (Jakarta).

Jakarta Special Capital Region – 1 university: Universitas Negeri Jakarta (Jakarta).

DOI: https://doi.org/10.38035/dijemss.v7i4

Published: 2026-04-02

Articles

The Effect of on Time Performance, Tracking System and Cargo Insurance on Customer Loyalty Through Customer Satisfaction Moderated By Age

Isti Fani, Edi Abdurachman, Juliater Simarmata, Nofrisel Nofrisel

3428-3436
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Digital Marketing Transparency and Its Impact on Investor Perception and Investment Intention in the Construction Sector: A Study in West Java

Zulki Zulkifki Noor

3437-3444
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Digital HRM Capability, HPWS and Service Performance: The Mediating Role of Employee Engagement at PT PELNI, Indonesia

Syamsyir Luchan, Suharno Pawirosumarto, Elfiswandi Elfiswandi

3445-3464
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Business Performance Determination Mediated by Innovation Capabilities in New Independent Workers: Analysis of Self-Efficacy, Financial Literacy, and Strategic Partnerships

Safitri Siswono, Sri Widyastuti, Tri Widyastuti

3465-3485
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Dynamic Content Marketing Model Based on Social Sentiment and Real-Time Trends: A Cross-Sectoral Study on Generation Z in Southeast Asia

Adi Suroso, Anna Maria Ngabalin, Lutfi Lutfi

3486-3494
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Leveraging Strategic Management and Digital Marketing for Sustainable Competitive Advantage in Indonesia's Tourism Industry

Dian Sudiantini, Eteh Resa Asyifa, Debby CH Rende

3495-3503
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The Effect of Organizational Climate and Self-Efficacy on Organizational Commitment with Job Satisfaction as a Mediating Variable: An Empirical Study on Employees in the Multifinance Industry in Jakarta

Joko Ariawan, Didik Notosudjono, Widodo Sunaryo

3504-3519
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Smart Cities as a Local Government Innovation and Governance Reform Agenda: A Bibliometric and Systematic Literature Review

Edem Lekettey, Nugraha Nugraha, Maya Sari, Denny Andriana

3520-3540
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The Influence of Interfunctional Collaboration on Management Traffic by Operations through AOCC Performance at Ngurah Rai Airport

Binsar Reynold , Juliater Simarmata, Yulianti Keke, Erwansyah Sjarief

3541-3553
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Reconceptualizing Urban Tourism Decision Making: City Image as a Mediating Mechanism Linking Branding, e-WOM, and Tourism Entrepreneurship

Ferry Satria, Haryadi Haryadi, Syahmardi Yacob, Junaidi Junaidi

3554-3564
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Satisfaction as an Experience Engine in Promotion-Intensive Marketplaces: The Roles of Platform-Mediated Relationship Infrastructure and Price Fairness in Repurchase Intention (Shopee, Indonesia)

Rafnelly Rafki, Sarjon Defit, Elfiswandi Elfiswandi

3565-3589
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Technological Determinism in Practice: A Case Study of Media Monitoring Tools in Government Public Relations

Inas Ulfa Hapsari, Novia Anggi, Irwansyah Irwansyah

3590-3603
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The Influence of Price and Online Customer Reviews on Fashion Purchase Decisions with Product Quality as a Mediating Variable on TikTok Shop

Viniyati Maftuchach , Yatita Ratu Amanda , Lela Nurlaela Wati

3604-3613
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Price Perception and E-WOM Effects on Brand Image and Purchase Intention in Air India

Aisyah Rahmawati, Teuku Alwi Isyan, Abdul Ghafar, Deslida Saidah, Vica Nurhayani Harahap

3614-3623
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The Effect of Sales Promotion on Repurchase Intention Mediated by Service Quality, Promotion Attractiveness, and Consumer Satisfaction in Indonesian Airlines

Imam Ozali, Edi Abdurachman, Yuliantini Yuliantini, Sandriana Marina

3624-3641
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Digital Transformation and Operational Efficiency: A Two-Stage DEA Approach in Electricity Distribution Units in Central Java and the Special Region of Yogyakarta

Singgih Budiaji, Lilik Sugiharti

3642-3656
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AI-Driven Human Resource Management and Its Impact on Employee Performance: The Mediating Role of Employee Trust in Artificial Intelligence

Nurdiana Mulyatini, Yusup Iskandar, Mulia Sosiady, Elvie Maria, Peni Cahyati

3657-3664
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The Factors Influencing Maritime Cyber Security Resiliency in Indonesia : The Mediating Role of Cyber Security Awareness

Arizal Hendrawan, Idris Gautama, Denny Siahaan, Kurniawan

3665-3673
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Enhancing Lecturer Productivity Through Work-Life Balance and Organizational Commitment: The Moderating Role of Information Technology in Islamic Universities

Ahmad Yani, Suharno Pawirosumarto, Muhammad Ridwan

3674-3696
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Building Digital Adaptation Chains in Higher Education: From Digital Learning Readiness to Retention through Resilience and Competency Development

Yolanda Oktarina, Suharno Pawirosumarto, Zefriyenni Zefriyenni

3697-3715
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The Stock Market as a Central Hub of Macroeconomic Dynamics: Multivariate VAR Evidence on the Relationship between the Current Account and Indonesia’s Composite Stock Index (1990–2024)

Eka Desy Purnama

3716-3725
- PDF
Implementation of E-Government through UMKM Clustering in Improving Digitalization in Kutai Timur Regency

Reza Laksana Putra, Dirk Malaga Kusuma, Munawaroh Munawaroh, Andi Nurhayati, Kayla Adinda Utomo

3726-3733
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Negotiating Power and Identity in Female Leadership within Patriarchal Organizational Cultures

Suharti Suharti, Aliah Bagus Purwakania Hasan

3734-3744
- PDF
Women’s Agency in Community-Based Agriculture: A Systematic Review of Women Farmers’ Groups

Elin Herlina, Mustofa Kamil, Uyu Wahyudin, Yanti Shantini

3745-3761
- PDF
Result Culture & ROWE: The Key to High Performance

Bungaran Saing, Achmad Fauzi, Idel Eprianto

3762-3774
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Managing Public Information Governance in Indonesia: A SMART Transparency Approach Based on Information Technology and Artificial Intelligence

Abdul Ghofar, Afrizal Hendra, Tuty Sariwulan, Antoni Ludfi Arifin

3775-3789
- PDF
Intergenerational Dynamics of Work Attitudes and Performance in Hybrid AI Work

Soraya Agustina Situmorang, Allan Desi Alexander, Hiram Reagen Panggabean

3790-3802
- PDF
AI-Powered Digital Marketing and Its Impact on Customer Engagement and Purchase Intention: The Mediating Role of Brand Trust in E-Commerce Platforms

H.M.Noor Sembiring

3803-3812
- PDF
Digital Transformation in Improving Teacher Performance: A Quantitative Study of Digital Leadership, Digital Culture, and Innovation

Wiwik Pudjaningsih, Nur Intan Rochmawati, Lisa Virdinarti Putra, Zuhri Saputra Hutabarat, Heni Pratiwi

3813-3822
- PDF
What Tourism SMEs Should Fix First to Recover Using Principal Component Analysis

Adya Hermawati, Abimanyu Tuwuh Sembhodo, Aviv Yuniar, Syamsul Bahri, Teguh Setiawan Wibowo

3823-3854
- PDF
Brand Switching in Skincare: The Role of Social Media Marketing, Electronic Word-of-Mouth, and Variety Seeking

Rita Rita, Soraya Agustina Situmorang, Allan Desi Alexander

3855-3868
- PDF
The Impact of Managerial Ability, Profitability, and Leverage on Corporate Tax Avoidance: Evidence from Non-Financial Public Companies Listed on the Indonesia Stock Exchange

Subagio Subagio, Andri Marfiana

3869-3881
- PDF
Trust Transfer in Social Commerce: The Role of Platform Trust and Seller Trust in Shaping Consumer Behavior in Indonesia

Dede Suleman, Wiwin Wianti, Devy Sofyanty, Raden Ati Haryati, Nurzalinar Joesah, Lukman Hakim

3882-3893
- PDF
Fostering Employee Loyalty via Entrepreneurial Behavior: The Mediating Role of the Work Environment

Ali Jufri, Pebi Kurniawan, Sari Laelatul Qodriah, Warda Litvia

3894-3906
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The Role of Servant Leadership in Enhancing Hospital Performance: Examining the Mediating Effect of Employee Engagement and Organizational Culture

Barin Barlian, Suryana Suryana, Disman Disman, Budi Santoso

3907-3924
- PDF
Sustainable Business Model of Shoes Garcel MSME Based on SWOT Analysis and Business Model Canvas

Mochammad Mukti Ali

3925-3936
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The Effect of Sustainable Production, Green Intellectual Capital, and Green Technology Innovation on Sustainable Finance with Green Strategic Management as a Moderating Variable

Sebastianus Laurens, Khomsiyah Khomsiyah, Titik Aryati

3937-3951
- PDF
Understanding How User-Generated Content and Viral Marketing Drive Tumblers Purchase Decisions Among Gen Z: The Mediating Role of Sustainable Marketing

Arsyva Levina, Donni Junipriansa, Alma Syifa Maulidina

3952-3969
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Digital Leadership And ISO 31000 Integration For Sustainable Organizational Resilience: A Systematic Review And The SRRIM

Ahmad Abadi, Junaidi Adinata, Roberto Surya Negara, Poltak Maruli John Liberty Hutagaol

3970-3982
- PDF
Do Burnout, Mental Health, and Organizational Culture Affect Teachers' Performance in Bogor Regency West Java?

Nur Rizkiyah, Dellia Mila Vernia, Yuan Sheng Ryan Poon, Sigit Widiyarto, Windi Megayanti

3983-3991
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Cargo Services Equipment Utilization And Operational Efficiency In Improving Port Concession Revenue

Rita Simanjuntak, Muhammad Yamin Jinca, Olfebri, Imam Sonny

3992-4002
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Determinant Factors of Port Concession Performance with the Mediating Role of Port Performance

Anung Trijoko Wasono, Lim Sanny, Olfebri Olfebri, Johny Malisan, Prasadja Ricardianto, Ridho Bramulya Ikshan, Novita Widyaningrum

4003-4011
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Strategic Change Management Through Open Innovation in Indonesia’s Electricity Industry

Rio Afrianda

4012-4022
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Needs Analysis for Developing Ciputrawangi Agrotourism in Sumedang Regency: An Integration of SWOT Analysis, AHP, and Linear Regression

Nataliningsih Nataliningsih, Gijanto Purbo Suseno, Gumoyo Mumpuni Ningsih, Ilham Nukmanul H

4023-4033
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Digital Marketing Transformation in SMEs: Its Impact on Competitive Advantage

Desma Erica Maryati Manik, Sri Rezeki, Elisabeth Nainggolan, Susan Nainggolan

4034-4040
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The Role of Modern Marketing Implementation in Enhancing the Competitiveness of Coastal MSMEs through Seafood Waste Utilization: A Green Marketing Perspective

Erika Nurmatriani, Bambang Susanto

4041-4053
- PDF
The Effect of Financial Literacy and Financial Inclusion on MSME Financing Access Mediated by Financial Technology: Evidence from AC Service Entrepreneurs under Democare in Meruya Utara

Lutfi Alhazami, Dwi Sapto Febriantaka, Irma Rahmawati, Lisa Mangundap

4054-4065
- PDF
Intercultural Competence in German Language Learning As a Foreign Language

Donna Retty Mylene Timboleng, Nur Hidayah Che Mat

4066-4078
- PDF
Algorithmic Visibility and Entrepreneurial Survival in Hospitality: A Structural Equation Model of Communication Adaptation and Trust Among Micro, Small, and Medium Enterprises

Prasetya Yoga Santoso, Ressa Uli Patrissia

4079-4092
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The Model of Motivation, Organizational Commitment, Organizational Culture, and Leadership on Turnover through Job Satisfaction

Rohana Sitanggang, Aswanti Setyawati, Sugiyanto Sugiyanto, Rr. Endang Wahyuni, Olfebri Olfebri, Primadi Candra Susanto

4093-4114
- PDF